Blue Pocket Play Cargo

Please take note of our return policy:

Return Period:

• If you are not satisfied with a product, you can request a return within 7 days of the product's delivery.

Return Process:

• Initiate a return request through our website.
• Upon submission of the return request, our team will review it, and a return pick-up will be arranged.
• The return pick-up service will be attempted twice. For non-serviceable PIN codes, you will be responsible for self-shipping the product back to our warehouse.
• Once the product reaches our warehouse, a coupon code will be generated and sent to you.

Return Pick-Up Fee:

• A flat fee of rupees 200 will be charged for the return pick-up service, which will be deducted from the coupon code's value.

Important Points to Remember:

• We do not offer returns or refunds for items purchased during sales or at a discounted price.
• We do not have a refund policy.
• We do not have an exchange policy. If you wish to exchange a product, you will need to request a return and place a new order.
• The coupon code generated for your return is valid for 3 months from the date of issue.
• All items to be returned must be unused, and all tags should be intact. Failure to do so will result in the coupon not being generated.
• The rupees 200 return pick-up fee will be deducted from the product's value. Other fees like cash on delivery charges and shipping charges are non-refundable.

Contact Us:

• If you encounter any difficulties in generating a return request, please contact our team at return@Code61.in.

Please take note of our refund policy:

Refund Period:

• All product-related queries should be reported within 48 hrs of delivery.
• These Include:

        -Wrong product received.

        -Damaged product received.

        -Product not delivered within the estimated period.

• If you are not satisfied with a product, you can request a return within 7 days of the product's delivery.

Note: Failure to do so will result in the complaint being rejected.

Return Process:

• Initiate a return request through our website. 
• Upon submission of the return request, our team will review it, and a return pick-up will be arranged.
• The return pick-up service will be attempted twice. For non-serviceable PIN codes, you will be responsible for self-shipping the product back to our warehouse.
• Once we have received the return parcel back in our warehouse, a quality check will be done by our team on the product and a coupon code will be generated and sent to you. In case of a damage produced by the users, the coupon code will not be generated.

Return Pick-Up Fee:

• A flat fee of rupees 200 will be charged for the return pick-up service, which will be deducted from the coupon code's value.

No Return or Exchange in case of:

• Items in sale are non-returnable/ non-refundable. This policy will be exempted only if there is a case of damaged or wrong product.
• We do not have a refund policy.
• We do not have an exchange policy. If you wish to exchange a product, you will need to request a return and place a new order.

Coupon Code:

• Coupon code initiation time will be 48 hours after the product is received.
• Uploading an image to address the concern is mandatory. Failure to do so will lead to the request being rejected.
• All items to be returned must be unused, and all tags should be intact. Failure to do so will result in the coupon not being generated.
• Once the coupon is generated, it'll be sent on your registered mail id.
• The coupon code generated for your return is valid for 3 months from the date of issue.
• The rupees 200 return pick-up fee will be deducted from the product's value. Other fees like cash on delivery charges and shipping charges are non-refundable.
• Coupon-code once expired will not be renewed.

Change of address:

• The return pickup address cannot be changed once the procedure has been completed.

Contact Us:

• If you encounter any difficulties in generating a return request, please contact our team at Support@code61.in